Privacy Policy
Last Updated: 14-08-2026
ELGEN KIA (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide through this website.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how you can contact us regarding your information.
1. Information We Collect
When you use our website or submit an enquiry, such as a Book Test Drive or other customer enquiry form, we may collect information such as:
- Name
- Email address
- Mobile/telephone number, where requested
- Vehicle or service-related enquiry details
- Any other information you voluntarily provide through the enquiry form
We do not require visitors to create a public user account to submit a normal customer enquiry.
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiry or request.
- Contact you regarding a test drive, vehicle enquiry, service or related request.
- Provide information about Kia vehicles, products, services, offers or dealership services where relevant to your enquiry.
- Coordinate your request with the appropriate dealership/sales/service personnel.
- Maintain records of customer enquiries and communications.
- Protect and maintain the security and proper functioning of our website.
We will use personal information only for legitimate business purposes and in accordance with applicable law.
3. Customer Enquiry Forms
When you submit information through a customer enquiry form, the information may be transmitted to the email address configured by the dealership for receiving and responding to customer enquiries.
Please do not submit sensitive personal information through a normal website enquiry form unless specifically requested and appropriate.
4. Sharing of Information
We may share information provided through an enquiry with authorised personnel, service providers, technology providers, or other parties where reasonably necessary to respond to your request, operate the website, provide requested services, or comply with applicable legal requirements.
We do not intend to sell your personal information to third parties.
5. Data Retention
We retain enquiry information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining business records, resolving disputes, protecting our rights, and complying with applicable legal or regulatory requirements.
The actual retention period may vary depending on the nature of the enquiry and applicable requirements.
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies that are necessary for the operation, security, performance and functionality of the website.
Third-party services embedded in or used by the website may also use cookies or similar technologies according to their own privacy policies.
Where additional analytics, advertising, marketing, or other tracking technologies are introduced, this Privacy Policy may be updated accordingly.
7. Third-Party Content and Services
Our website may contain links to or embedded content from third-party websites and services.
Examples may include maps, videos, social media content, or other external services.
Third-party services may collect information, use cookies, or process information according to their own privacy policies. We recommend reviewing the privacy policies of those third parties when using their services.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.
9. Your Privacy Rights
Subject to applicable law, you may have rights regarding your personal information, including rights relating to access, correction, withdrawal of consent where applicable, grievance/complaint handling, and deletion or erasure where applicable.
To make a privacy-related request or raise a concern about information submitted through this website, please contact us using the contact details provided below.
10. Children’s Privacy
This website is intended for general users and is not specifically directed at children.
We do not knowingly request or collect personal information from children through our normal customer enquiry forms.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or data-processing practices.
The updated version will be published on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information you have submitted through this website, please contact:
ELGEN KIA
Email: administrator@elgenkia.com
Phone: 9263855038
Address: Dumerjore, Chas, Bokaro steel city 827013.
Note: This Privacy Policy is intended as a website privacy-policy draft and should be reviewed against your dealership’s actual data practices and applicable legal requirements before final publication.